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Terms & Conditions

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i) General Disclaimer:

Star Anise Organic Wholefoods (Aust) Pty Ltd is located in Sydney, Australia. We source what we believe are the finest ingredients to make the highest quality products. We are, however, somewhat reliant on the accuracy of information being provided to us by the product suppliers.

This website contains accurate pictures of the products, descriptions and their ingredients. Please contact us on 0407 871 884 or at info@staraniseorganic.com
 for any further information or clarification of these products.

ii) Disclaimer of Liability:

To the fullest extent permitted by law, Star Anise Organic Wholefoods (Aust) Pty Ltd’s liability for breach of any implied warranty or condition which cannot be excluded is limited at it’s option to the following:

    In the case of goods supplied or offered, the refund or replacement of the goods; and

    In the case of services supplied or offered, the refund or the re-supply of the service.

iii) Copyright:

All the recipes that appear in this website are the creations of Soulla Chamberlain and are her copyright property. Express permission is required to use them for commercial gain. Any information, recommendations, advice and assertions that appear in this website are intended as a source of general information only and are based on Soulla’s own personal experience, research and/or conversations with holistic health care professionals. They are NOT meant to treat, prevent or diagnose specific medical issues and may need to be adapted to suit each individual depending on their specific health and digestive issues.  Any comments made by third persons in this website are made independently of Soulla and Star Anise Organic Wholefoods (Aust) Pty Ltd and should not be intended to be taken as being agreed or endorsed by Soulla or Star Anise Organic Wholefoods (Aust) Pty Ltd.  All persons commenting on this website acknowledge that they are strictly liable for their own comments. Star Anise Organic Wholefoods (Aust) Pty Ltd takes no responsibility and disclaims all liability for the comments of others. All comments should be respectful and considerate to other commentators. 

This website and all designs, text, graphics, their selection and arrangement is the copyright and intellectual property of Star Anise Organic Wholefoods (Aust) Pty Ltd. Any reproduction, use or quotation of materials on this site requires prior written consent from Soulla Chamberlain as director of Star Anise Organic Wholefoods (Aust) Pty Ltd.
 

 

 

 

 

 

 

 

 

iv) Delivery Terms:

Star Anise Organic Wholefoods (Aust) Pty Ltd reserves the right to make adjustments to information or pricing at any time. While we will attempt to give reasonable notice of such changes, this may not be possible due to unforeseen supplier price adjustments or new information.

Star Anise Organic Wholefoods (Aust) Pty Ltd will always endeavor to deliver your goods promptly and securely within its documented delivery times. However, Star Anise Organic Wholefoods (Aust) Pty Ltd is dependent on third party suppliers and so cannot make guarantees on delivery times. Star Anise Organic Wholefoods (Aust) Pty Ltd accepts no liability on processes it does not control.

All products remain the property of Star Anise Organic Wholefoods (Aust) Pty Ltd and will not be delivered until full payment has been received, unless there is a written exception in place. Even with such exception, all products remain the property of Star Anise Organic Wholefoods (Aust) Pty Ltd, as per the PPSA Act (2012), until full payment has been made.

Star Anise Organic Wholefoods (Aust) Pty Ltd will always endeavor to keep a good stock of all lines so it can supply you immediately. However, if we are out of stock of a product at the time of your purchase, we will offer an alternative or place a special order for you. However, due to the nature of organic products, some products may not be available at certain times of the year. Product prices are inclusive of GST.

v) Returns/Refunds/Exchange Policy:

Our staff take care in inspecting and packing product(s) so they reach you in perfect condition. However, sometimes accidents can occur in shipping. If so, we will exchange these faulty/damaged product(s). Simply call us upon receipt of the product(s) and we will replace the products for you.

vi) Privacy Policy:

Star Anise Organic Wholefoods (Aust) Pty Ltd values its customers’ privacy. The information you provide will not be rented, sold or exchanged to third parties, except where such disclosure is a legal requirement. Star Anise Organic Wholefoods (Aust) Pty Ltd does advise that there are inherent risks in transmitting information across the Internet.

Star Anise Organic Wholefoods (Aust) Pty Ltd keeps its customers up to date of all information, services and products that could be of interest to them by emailed newsletter. If you receive an email newsletter from us, it is because you registered for the newsletter, have ordered from the website or used one of our services. If you would prefer not to receive newsletters from us, please unsubscribe directly via the newsletter.